Seasonal Client Experience Specialist

Jackson Hewitt; Jackson (MS); Hybride; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Earned Wage Access

Bonus based on performance

Flexible schedule

Signing bonus

Training & development

401k with Company Match

Résumé du poste

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support in our offices. You will distribute marketing materials and maintain client engagement during wait times, delivering exceptional service.

The role emphasizes strong communication and relationship-building skills, with a welcoming team environment and opportunities to learn and grow within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Engage with clients to provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.
• Be the friendly face for all visitors to our offices.

Connaissances

Interpersonal skills

Communication skills

Retail experience

Customer service

Basic computer skills

Description du poste

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support in our offices. You will distribute marketing materials and maintain client engagement during wait times, delivering exceptional service.

The role emphasizes strong communication and relationship-building skills, with a welcoming team environment and opportunities to learn and grow within the organization.