Seasonal Client Support & Engagement Specialist

Jackson Hewitt; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & prescription benefit

401k with company match

Flexible schedule

Advancement opportunities

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in Colorado to serve as the friendly face for clients visiting our offices. You will engage with clients, confirm appointments, and distribute marketing materials while keeping customers engaged during wait times.

The role welcomes candidates from all work backgrounds and offers both full-time and part-time options, with tax training and potential for advancement. Join us to help deliver exceptional client experiences.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.
• Flexible schedule options – work that works for you.
• Full-time and part-time positions available.
• Opportunity for advancement within the organization.
• Medical & prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with company match (eligible to participate after working the first 1,000 hours)

Responsibilities

• Actively engage with clients
• Confirm appointments
• Follow up with past and potential clients
• Distribute marketing materials
• Keep clients engaged during wait times

Skills

Interpersonal skills

Communication skills

Customer service

Retail experience

Troubleshooting

Flexible scheduling

Tools

POS systems

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate in Colorado to serve as the friendly face for clients visiting our offices. You will engage with clients, confirm appointments, and distribute marketing materials while keeping customers engaged during wait times.

The role welcomes candidates from all work backgrounds and offers both full-time and part-time options, with tax training and potential for advancement. Join us to help deliver exceptional client experiences.