Seasonal Client Support & Engagement Specialist

Jackson Hewitt Inc.; Texarkana (AR); Hybrid; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible schedule options

Work Lotto (win money for logged shifts)

Low-cost healthcare, dental & vision benefits

Unlimited Teladoc sessions

Free tax preparation training

401k with Company Match

Job summary

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to provide exceptional support and a welcoming experience for clients. This role involves engaging with clients, confirming appointments, and keeping them informed during wait times.

Ideal candidates should possess strong communication skills, thrive in fast-paced environments, and be willing to learn. Flexible scheduling is available, making it a great opportunity for those looking to balance work with other commitments.

Qualifications

• Strong communication skills are essential.
• Experience in a retail environment is a plus.
• Basic computer skills needed.

Responsibilities

• Engage with clients to confirm and follow up on appointments.
• Distribute marketing materials.
• Maintain client engagement during wait times.

Skills

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to provide exceptional support and a welcoming experience for clients. This role involves engaging with clients, confirming appointments, and keeping them informed during wait times.

Ideal candidates should possess strong communication skills, thrive in fast-paced environments, and be willing to learn. Flexible scheduling is available, making it a great opportunity for those looking to balance work with other commitments.