Seasonal Client Support Associate - Flexible Schedule

Jackson Hewitt - Headquarters; Arcadia (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are 

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within }

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

This role suits individuals with excellent communication skills and experience in fast-paced retail or service settings.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

This role suits individuals with excellent communication skills and experience in fast-paced retail or service settings.