Seasonal Client Support Specialist

Jackson Hewitt - Headquarters; Greenwood (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Signing bonus

Job summary

Jackson Hewitt is hiring for a Seasonal Client Support Associate to be the friendly face for customers visiting our offices, delivering warm, helpful service and ensuring a positive client experience. In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged while they wait.

We offer bonuses based on performance, advancement opportunities, and a signing bonus, with both full-time and

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Excellent communication

Retail experience

Basic computer skills

Customer service experience

Job description

Jackson Hewitt is hiring for a Seasonal Client Support Associate to be the friendly face for customers visiting our offices, delivering warm, helpful service and ensuring a positive client experience. In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged while they wait.

We offer bonuses based on performance, advancement opportunities, and a signing bonus, with both full-time and