Seasonal Client Support Associate with Flexible Hours

Jackson Hewitt - DBI; Kansas; Hybrid; USD 16,531 - 24,796; Full time

Benefits offered by this job

Work Lotto

Teladoc

Free identity theft protection

Free tax preparation training and PTIN

Referral bonuses

Free continuing tax education

Opportunities for advancement

401k with company match

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in Kansas to be the friendly face for all visitors and to provide essential client support. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials while they wait.

We offer on-the-job tax training, PTIN reimbursement, and opportunities for advancement. Both full-time and part-time positions are available, with flexible scheduling to fit your needs.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.
• Full-time and part-time positions are available.
• Flexible Schedule Options – Work that works for you!

Responsibilities

• Actively engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Customer service experience

Retail environment experience

Basic computer proficiency

Troubleshooting

Willingness to learn

Flexibility in schedule

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate in Kansas to be the friendly face for all visitors and to provide essential client support. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials while they wait.

We offer on-the-job tax training, PTIN reimbursement, and opportunities for advancement. Both full-time and part-time positions are available, with flexible scheduling to fit your needs.