Seasonal Client Success Associate

Jackson Hewitt - Headquarters; El Paso (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible schedule

Training & development

Employee discounts

Advancement opportunities

Referral bonuses

401k with company match

Job summary

Jackson Hewitt - Headquarters in El Paso is seeking a Seasonal Client Support Associate who thrives in a welcoming, customer service oriented environment. You will be the friendly face for visitors, actively engaging with clients, confirming appointments, and helping them navigate our services with excellent communication.

No specific background required; we welcome all work histories. This role offers both full-time and part-time options, a flexible schedule, and training that supports career

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is a plus.
• Willingness to learn and grow in a customer-focused role is valued.
• Prior customer service or sales experience is welcome but not required.
• Able to thrive in a welcoming, service-oriented setting.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and assist clients with visits.
• Follow up with past and potential clients to maintain relationships.
• Distribute marketing materials to clients in-office.
• Keep clients engaged and informed during wait times.

Skills

Interpersonal skills

Communication skills

Customer service

Retail experience

Tools

Basic computer proficiency

Job description

Jackson Hewitt - Headquarters in El Paso is seeking a Seasonal Client Support Associate who thrives in a welcoming, customer service oriented environment. You will be the friendly face for visitors, actively engaging with clients, confirming appointments, and helping them navigate our services with excellent communication.

No specific background required; we welcome all work histories. This role offers both full-time and part-time options, a flexible schedule, and training that supports career