Seasonal Client Services Specialist

H&R Block, Inc.; Conyngham Township (Columbia County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and help them navigate tax services. You will build relationships and focus on wow-ing clients now and in the future.

You’ll match clients with the right tax professional, schedule appointments, and ensure needs are met in person, over the phone, or virtually. Maintain a clean, organized office and support the team with additional duties as assigned.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and help them navigate tax services. You will build relationships and focus on wow-ing clients now and in the future.

You’ll match clients with the right tax professional, schedule appointments, and ensure needs are met in person, over the phone, or virtually. Maintain a clean, organized office and support the team with additional duties as assigned.