Seasonal Client Services & Scheduling Specialist

H&R Block, Inc.; Williamston (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a clean, organized office alongside the team.

This role offers flexible locations and hours within a franchise office; previous customer service experience is valued.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-task

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a clean, organized office alongside the team.

This role offers flexible locations and hours within a franchise office; previous customer service experience is valued.