Seasonal Client Services & Scheduling Specialist

H&R Block, Inc.; Tecumseh Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will create a welcoming experience and help keep the office running smoothly.

If you thrive in a fast-paced environment, are organized, and comfortable with Microsoft Office, this role offers flexible scheduling across multiple locations and the chance to grow with the team.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all clients’ needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will create a welcoming experience and help keep the office running smoothly.

If you thrive in a fast-paced environment, are organized, and comfortable with Microsoft Office, this role offers flexible scheduling across multiple locations and the chance to grow with the team.