Seasonal Client Services Receptionist - Flexible Scheduling

H&R Block, Inc.; Town of Somerset (WI); Sur place; USD 19 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule and coordinate client visits, ensuring their needs are met in person, over the phone, or virtually.

The role emphasizes top-notch client service, organization, and teamwork in a fast-paced franchise environment across multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Connaissances

Customer service

Multi-tasking

Time management

Organizational skills

MS Office

Formation

High school diploma or equivalent

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule and coordinate client visits, ensuring their needs are met in person, over the phone, or virtually.

The role emphasizes top-notch client service, organization, and teamwork in a fast-paced franchise environment across multiple locations.