Seasonal Client Services Receptionist — Tax Help

H&R Block, Inc.; Hartwell (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional.

This role focuses on scheduling, meeting client needs in person, over the phone or virtually, and supporting a fast-paced office. You’ll help keep the office organized and present a welcoming experience for every client.

Franchise offices handle hiring decisions; questions should be directed to the local franchisee.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional.

This role focuses on scheduling, meeting client needs in person, over the phone or virtually, and supporting a fast-paced office. You’ll help keep the office organized and present a welcoming experience for every client.

Franchise offices handle hiring decisions; questions should be directed to the local franchisee.