Seasonal Client Services Receptionist - Scheduling

H&R Block, Inc.; Orland (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You will provide friendly service in person, by phone, or virtually, while keeping the office organized and welcoming.

Ideal candidates have prior customer service experience, can multitask in a fast-paced environment, and are proficient with Microsoft Office. This is a seasonal, part-time role based in Orland, CA.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You will provide friendly service in person, by phone, or virtually, while keeping the office organized and welcoming.

Ideal candidates have prior customer service experience, can multitask in a fast-paced environment, and are proficient with Microsoft Office. This is a seasonal, part-time role based in Orland, CA.