Seasonal Client Service Receptionist - Tax Help & Scheduling

H&R Block, Inc.; Attica (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and direct them to the appropriate tax professional. You will manage calls, schedule appointments, and ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates excel in fast-paced environments, have prior customer service experience, and can multitask while remaining organized. Proficiency in Microsoft Office is desired.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and direct them to the appropriate tax professional. You will manage calls, schedule appointments, and ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates excel in fast-paced environments, have prior customer service experience, and can multitask while remaining organized. Proficiency in Microsoft Office is desired.