Seasonal Client Services Receptionist — Path to Tax Prep

H&R Block, Inc.; Bloomfield (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations with a team of tax professionals.

This in-person role offers training and a clear path into tax prep or leadership, with evenings and weekend shifts during tax season. Join a collaborative, client-focused environment that values discretion, organization, and dependable service.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Strong organizational skills and attention to detail.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

MS Office

Teams

Scheduling systems

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations with a team of tax professionals.

This in-person role offers training and a clear path into tax prep or leadership, with evenings and weekend shifts during tax season. Join a collaborative, client-focused environment that values discretion, organization, and dependable service.