Seasonal Client Services Receptionist

H&R Block, Inc.; Montgomery (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, greet clients, manage check-in, and support daily operations in-person during tax season.

You will schedule appointments, match clients with tax professionals, handle documents, and collaborate with the team while maintaining confidentiality. This role offers training and a path into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Able to multitask and manage priorities.
• Strong organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients to tax professionals.
• Manage client check-in and document intake.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal communication

Multitasking

Team collaboration

Attention to detail

Customer service

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, greet clients, manage check-in, and support daily operations in-person during tax season.

You will schedule appointments, match clients with tax professionals, handle documents, and collaborate with the team while maintaining confidentiality. This role offers training and a path into tax preparation or office leadership.