Seasonal Client Service & Reception Specialist

H&R Block, Inc.; Ridgewood (NY); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and manage the daily front desk operations in person.

You will schedule appointments, route clients to the right tax professional, and support a welcoming, professional office environment during tax season. Join a team of tax professionals and learn through training and hands-on experience, with opportunities to advance into tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members and clients.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Familiarity with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and manage the daily front desk operations in person.

You will schedule appointments, route clients to the right tax professional, and support a welcoming, professional office environment during tax season. Join a team of tax professionals and learn through training and hands-on experience, with opportunities to advance into tax preparation or leadership roles.