Seasonal Client Services Receptionist — In-Person

H&R Block, Inc.; Merrimack (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block in Merrimack, NH is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person during tax season.

This role offers hands-on training and growth potential into tax preparation or office leadership, with the opportunity to work closely with tax professionals and maintain a professional, organized client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Familiarity with Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Merrimack, NH is seeking a Seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person during tax season.

This role offers hands-on training and growth potential into tax preparation or office leadership, with the opportunity to work closely with tax professionals and maintain a professional, organized client experience.