Seasonal Client Experience Specialist

H&R Block, Inc.; Nashua (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life/work balance

Job summary

H&R Block, Inc. in Nashua, NH seeks a seasonal Client Service Professional / Receptionist to be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role can lead to tax preparation or office leadership. It requires availability to work evenings and weekends during tax season and emphasizes confidentiality and professional client service.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities during the day.
• Excellent organization and attention to detail.
• Comfort with basic computer tools and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage check-in and intake, including document handling.
• Maintain neat, professional office environment.
• Collaborate with team to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

Organizational skills

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. in Nashua, NH seeks a seasonal Client Service Professional / Receptionist to be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role can lead to tax preparation or office leadership. It requires availability to work evenings and weekends during tax season and emphasizes confidentiality and professional client service.