Seasonal Client Services Receptionist (In-Person)

H&R Block, Inc.; Carrollton (KY); Presencial; USD 21.000 - 26.000; A tiempo parcial

Descripción de la vacante

H&R Block in Carrollton, KY is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in, and maintain a professional client experience. This role offers training and a path into local tax assistance or office leadership, with evenings and weekend shifts during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Computer literacy

Scheduling systems

Educación

High school diploma or GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block in Carrollton, KY is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in, and maintain a professional client experience. This role offers training and a path into local tax assistance or office leadership, with evenings and weekend shifts during tax season.