Seasonal Client Service Pro – Tax Season

H&R Block, Inc.; Carrollton (TX); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

In-person role

Résumé du poste

H&R Block, Inc. in Carrollton, TX seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling, supporting daily operations with the tax team. This in-person role offers training and a path toward tax preparation or office leadership.

Responsibilities include client check-in, document intake, and maintaining a professional, confidential front desk experience. Evening/weekend shifts during tax season are required.

Qualifications

• Experience in fast-paced, client-facing environments.
• Strong communication and collaboration with team members.
• Ability to multitask and handle priorities during busy periods.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability for evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Interpersonal skills

Multitasking

Attention to detail

Data entry

Confidentiality

Professional communication

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Office hardware

Description du poste

H&R Block, Inc. in Carrollton, TX seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling, supporting daily operations with the tax team. This in-person role offers training and a path toward tax preparation or office leadership.

Responsibilities include client check-in, document intake, and maintaining a professional, confidential front desk experience. Evening/weekend shifts during tax season are required.