Seasonal Client Services Receptionist for Tax Scheduling

H&R Block, Inc.; Mifflinburg (PA); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the office in person, over the phone, or virtually. This role emphasizes fast-paced, friendly service, multitasking across front-desk duties, maintaining a clean, organized office, and collaborating with the team.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service role.
• Ability to multi-task across front-desk duties.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure clients' needs are met in person, by phone, or virtually.
• Maintain a clean and organized office space with the team.
• Perform other duties as assigned.

Connaissances

Customer service

Multitasking

Organization & time management

Phone etiquette

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the office in person, over the phone, or virtually. This role emphasizes fast-paced, friendly service, multitasking across front-desk duties, maintaining a clean, organized office, and collaborating with the team.