Seasonal Client Services Receptionist — Flexible Schedule

H&R Block, Inc.; Biglerville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will support a fast-paced office, help schedule appointments, and ensure a welcoming environment both in person and over the phone.

Ideal candidates have prior customer service experience, strong organizational skills, and the ability to multitask across tasks.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will support a fast-paced office, help schedule appointments, and ensure a welcoming environment both in person and over the phone.

Ideal candidates have prior customer service experience, strong organizational skills, and the ability to multitask across tasks.