Seasonal Client Service Receptionist — Flexible Schedule

H&R Block, Inc.; West Burlington (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route inquiries, and support tax professionals with scheduling and service. You will play a key role in delivering a warm, efficient client experience at the front desk.

The role requires strong communication, multitasking, and computer skills, with the ability to coordinate with multiple team members to meet client needs. This position is based in a fast-paced office environment.

Qualifications

• Experience in a fast-paced customer service environment.
• Strong organizational and time-management skills.
• Ability to multitask and adapt to changing schedules.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients and manage appointments.
• Maintain office cleanliness and organize resources with the team.
• Support with additional duties as assigned.

Skills

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route inquiries, and support tax professionals with scheduling and service. You will play a key role in delivering a warm, efficient client experience at the front desk.

The role requires strong communication, multitasking, and computer skills, with the ability to coordinate with multiple team members to meet client needs. This position is based in a fast-paced office environment.