Seasonal Receptionist & Client Services - Flexible Schedule

H&R Block, Inc.; West Bend (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments and ensure client needs are met in person, over the phone, or virtually, while helping maintain a welcoming office environment. The role emphasizes strong organization, multitasking, and a friendly, personalized client experience in a fast-paced setting.

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multitask and stay organized.
• Strong time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the right tax professional for their needs.
• Schedule clients as requested by them.
• Ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organization

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments and ensure client needs are met in person, over the phone, or virtually, while helping maintain a welcoming office environment. The role emphasizes strong organization, multitasking, and a friendly, personalized client experience in a fast-paced setting.