Seasonal Client Service & Receptionist

H&R Block, Inc.; Elba (AL); Presencial; USD 21.000 - 26.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support daily operations in-person.

This role offers training and a potential path into tax preparation or leadership within a fast-paced environment. Responsibilities include greeting clients, coordinating with tax professionals, handling documents, and maintaining a professional office atmosphere while

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Interpersonal skills

Communication

Multitasking

Attention to detail

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support daily operations in-person.

This role offers training and a potential path into tax preparation or leadership within a fast-paced environment. Responsibilities include greeting clients, coordinating with tax professionals, handling documents, and maintaining a professional office atmosphere while