Seasonal Client Experience Receptionist – Tax Office

H&R Block, Inc.; Trexlertown (PA); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, and support daily operations with tax professionals in a fast-paced office environment.

The role emphasizes customer service, confidentiality, and teamwork, with evenings and weekend availability during tax season. This is an in-person position at our Trexlertown, PA location.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities.
• Attention to detail and organization.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain clean, organized office to support client experience.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, and support daily operations with tax professionals in a fast-paced office environment.

The role emphasizes customer service, confidentiality, and teamwork, with evenings and weekend availability during tax season. This is an in-person position at our Trexlertown, PA location.