Seasonal Client Services & Receptionist

H&R Block, Inc.; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Madison, WI. This in-person role focuses on delivering a welcoming client experience, handling check-in, scheduling, and coordinating with tax professionals to ensure efficient daily operations.

Ideal candidates will have experience in fast-paced, client-centric environments and possess strong interpersonal and communication skills to professionally assist clients and protect sensitive information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Madison, WI. This in-person role focuses on delivering a welcoming client experience, handling check-in, scheduling, and coordinating with tax professionals to ensure efficient daily operations.

Ideal candidates will have experience in fast-paced, client-centric environments and possess strong interpersonal and communication skills to professionally assist clients and protect sensitive information.