Seasonal Client Service Pro — Receptionist

H&R Block; Stoughton (WI); On-site; USD 20,000 - 26,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to welcome clients and manage front-desk activities. You will answer phones, greet clients warmly, and coordinate scheduling to ensure smooth service across in-person, phone, and virtual channels.

Bring customer service experience and strong Microsoft Office skills to help connect clients with the right tax professional and keep the office organized in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to welcome clients and manage front-desk activities. You will answer phones, greet clients warmly, and coordinate scheduling to ensure smooth service across in-person, phone, and virtual channels.

Bring customer service experience and strong Microsoft Office skills to help connect clients with the right tax professional and keep the office organized in a fast-paced environment.