Seasonal Client Services Receptionist

H&R Block, Inc.; Los Angeles (CA); On-site; USD 25,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Los Angeles. You will greet clients, manage scheduling, and assist with check-in and document intake, supporting a team of tax professionals.

Strong interpersonal and communication skills are required, as well as the ability to multitask and stay organized. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Excellent organization and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office to ensure a smooth client experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

In-person reception

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Los Angeles. You will greet clients, manage scheduling, and assist with check-in and document intake, supporting a team of tax professionals.

Strong interpersonal and communication skills are required, as well as the ability to multitask and stay organized. Evening and weekend availability during tax season is expected.