Seasonal Client Services Receptionist (Tax Season)

H&R Block, Inc.; Redondo Beach (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block in Redondo Beach, CA is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role partners with tax professionals and serves as the first impression for clients during tax season.

With training provided, you can develop customer-service skills and potentially move into tax preparation or office leadership. Evening and weekend availability is required during tax season.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Welcome clients and manage their scheduling.
• Support daily office operations.
• Collaborate with tax professionals and team members.
• Provide high-quality client service during peak tax season.

Skills

Client service

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Job description

H&R Block in Redondo Beach, CA is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role partners with tax professionals and serves as the first impression for clients during tax season.

With training provided, you can develop customer-service skills and potentially move into tax preparation or office leadership. Evening and weekend availability is required during tax season.