Seasonal Client Service Pro | Front Desk & Hospitality

H&R Block, Inc.; Omak (WA); Presencial; USD 24.000 - 37.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. in Omak, WA is seeking a seasonal Client Service Professional / Receptionist to welcome clients in-person and support daily office operations.

You will greet clients, handle scheduling, check-in, and collaborate with tax professionals. This role offers training and a path into tax preparation or office leadership. This in-person position requires evenings and weekends during tax season and pays hourly.

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Greet clients

Interpersonal skills

Multitasking

Attention to detail

Office software

Scheduling systems

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. in Omak, WA is seeking a seasonal Client Service Professional / Receptionist to welcome clients in-person and support daily office operations.

You will greet clients, handle scheduling, check-in, and collaborate with tax professionals. This role offers training and a path into tax preparation or office leadership. This in-person position requires evenings and weekends during tax season and pays hourly.