Seasonal Client Services & Front Desk Pro

H&R Block, Inc.; Long Beach (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Long Beach, CA. You will greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals.

This position offers training and potential advancement into tax preparation or office leadership, with evening and weekend shifts during tax season as needed, and a welcoming, professional work environment focused on client service excellence.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer tools and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain an orderly, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Long Beach, CA. You will greet clients, manage scheduling, and support daily office operations alongside a team of tax professionals.

This position offers training and potential advancement into tax preparation or office leadership, with evening and weekend shifts during tax season as needed, and a welcoming, professional work environment focused on client service excellence.