Seasonal Client Services Coordinator — Flexible Scheduling

H&R Block, Inc.; Preston (MN); On-site; USD 19,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, whether in person, over the phone, or virtually.

The role emphasizes fast-paced service, strong organization, and teamwork across multiple locations. This position is ideal for those who enjoy helping others and providing top-notch client experiences.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service role.
• Ability to multitask and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients as requested by the client.
• Ensure clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, whether in person, over the phone, or virtually.

The role emphasizes fast-paced service, strong organization, and teamwork across multiple locations. This position is ideal for those who enjoy helping others and providing top-notch client experiences.