Seasonal Client Service Coordinator

H&R Block; Texarkana (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and coordinate scheduling. You will help connect clients with the right tax professional and ensure needs are met across in-person, phone, and virtual interactions.

Responsibilities include maintaining a clean office, supporting the team, and handling additional duties as assigned. Prior customer service experience and ability to multitask are valued in this fast-paced environment.

Qualifications

• Experience in fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly, welcoming manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Assist to ensure all clients' needs are met during service (in person, phone, or virtual).
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multitasking

Organizational and time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and coordinate scheduling. You will help connect clients with the right tax professional and ensure needs are met across in-person, phone, and virtual interactions.

Responsibilities include maintaining a clean office, supporting the team, and handling additional duties as assigned. Prior customer service experience and ability to multitask are valued in this fast-paced environment.