Seasonal Client Service Receptionist - Flexible Schedule

H&R Block; Central City (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and ensure every client’s needs are met across in-person, phone, or virtual channels.

In this role you’ll thrive in a fast-paced environment, bring strong organizational and multitasking skills, and provide friendly, personalized service. Flexible schedule and multiple location options may apply.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Strong multitasking and organizational skills.
• Proficiency with Microsoft Office applications.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met across in-person, phone, or virtual channels.
• Maintain office cleanliness and organization with the team.
• Perform additional duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and ensure every client’s needs are met across in-person, phone, or virtual channels.

In this role you’ll thrive in a fast-paced environment, bring strong organizational and multitasking skills, and provide friendly, personalized service. Flexible schedule and multiple location options may apply.