Seasonal Client Services & Scheduling Coordinator

H&R Block, Inc.; Winterset (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments and support clients across in-person, phone, or virtual channels.

The role requires experience in fast-paced environments and strong multitasking abilities. A high school diploma is preferred, with flexibility to work at multiple locations as needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients.
• Match clients with the appropriate tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organization

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments and support clients across in-person, phone, or virtual channels.

The role requires experience in fast-paced environments and strong multitasking abilities. A high school diploma is preferred, with flexibility to work at multiple locations as needed.