Seasonal Client Service & Front Desk Concierge

H&R Block, Inc.; South Lake Tahoe (CA); Presencial; USD 23.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Life/work balance support

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to connect clients with the right services and maintain a welcoming, organized office environment.

The role is in-person, with opportunities to grow into tax prep or leadership as you gain training and experience, and requires availability for evenings and weekends during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client-centric environment

Interpersonal communication

Multitasking

Attention to detail

Basic computer skills

Evenings and weekends availability

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to connect clients with the right services and maintain a welcoming, organized office environment.

The role is in-person, with opportunities to grow into tax prep or leadership as you gain training and experience, and requires availability for evenings and weekends during tax season.