Seasonal Client Concierge — Tax-Season Growth Path

H&R Block, Inc.; Indian Harbour Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Florida (Indian Harbour Beach area) is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations alongside tax professionals in a in-person setting.

The role emphasizes strong client service, teamwork, and discretion with sensitive information. Training is provided, with availability required for tax-season evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through.

Responsibilities

• Greet clients and create a professional first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service experience

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office/Teams

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Florida (Indian Harbour Beach area) is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations alongside tax professionals in a in-person setting.

The role emphasizes strong client service, teamwork, and discretion with sensitive information. Training is provided, with availability required for tax-season evenings and weekends.