Seasonal Client Service Specialist - Welcoming & Scheduling

H&R Block, Inc.; Harriman (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Harriman, TN. You will greet clients, route them to the right tax professional, and schedule appointments per client preferences.

In a fast-paced environment, you’ll ensure client needs are met across in-person, phone, and virtual channels while keeping the office organized and welcoming. Flexibility to work across locations may be required.

Qualifications

• Experience in a fast-paced setting.
• Customer service experience is preferred.
• Able to multitask and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the right tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and resource organization.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization & time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Harriman, TN. You will greet clients, route them to the right tax professional, and schedule appointments per client preferences.

In a fast-paced environment, you’ll ensure client needs are met across in-person, phone, and virtual channels while keeping the office organized and welcoming. Flexibility to work across locations may be required.