Client Service Receptionist – Seasonal, Flexible Hours

H&R Block, Inc.; Trenton (TN); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Tennessee to greet clients, answer phones, and match clients with the right tax professional. You’ll schedule appointments and ensure clients’ needs are met in person, by phone, or virtually in a fast-paced office.

The role emphasizes strong organization, multitasking, and proficiency with Microsoft Office, contributing to a welcoming client experience across multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Connaissances

Experience in fast-paced environment

Customer service experience

Ability to multi-task

Organizational and time-management

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Tennessee to greet clients, answer phones, and match clients with the right tax professional. You’ll schedule appointments and ensure clients’ needs are met in person, by phone, or virtually in a fast-paced office.

The role emphasizes strong organization, multitasking, and proficiency with Microsoft Office, contributing to a welcoming client experience across multiple locations.