Seasonal Client Service Specialist

H&R Block, Inc.; Lenoir City (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Tennessee is seeking a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect them with the right tax professional, ensuring a smooth, friendly experience.

You will schedule appointments, assist in-person, phone, or virtual service, maintain a clean office, and support a team that makes clients feel confident about their lives and finances.

Qualifications

• Experience working in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Fast-paced environment experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Tennessee is seeking a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect them with the right tax professional, ensuring a smooth, friendly experience.

You will schedule appointments, assist in-person, phone, or virtual service, maintain a clean office, and support a team that makes clients feel confident about their lives and finances.