Seasonal Client Service Professional

H&R Block, Inc.; Sevierville (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and support tax professionals in a fast-paced office in Tennessee. You will help schedule appointments, route clients to the right specialists, and ensure a welcoming experience both in person and virtually.

The role requires strong customer service, multi-tasking, and proficiency with Microsoft Office. This is a seasonal, on-site position with flexible hours across locations.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service environment.
• Ability to multi-task and manage multiple requests.

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Phone etiquette

Customer service

Scheduling

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and support tax professionals in a fast-paced office in Tennessee. You will help schedule appointments, route clients to the right specialists, and ensure a welcoming experience both in person and virtually.

The role requires strong customer service, multi-tasking, and proficiency with Microsoft Office. This is a seasonal, on-site position with flexible hours across locations.