Seasonal Client Service Specialist

H&R Block, Inc.; Lincoln City (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Lincoln City, Oregon. You will welcome clients, connect them with the right tax professional, and schedule appointments to create a smooth, positive client experience during peak season.

Ideal candidates thrive in a fast-paced environment, have solid organizational skills, and possess basic Microsoft Office skills. A high school diploma and prior customer service experience are preferred; location flexibility may

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Lincoln City, Oregon. You will welcome clients, connect them with the right tax professional, and schedule appointments to create a smooth, positive client experience during peak season.

Ideal candidates thrive in a fast-paced environment, have solid organizational skills, and possess basic Microsoft Office skills. A high school diploma and prior customer service experience are preferred; location flexibility may