Seasonal Client Service Receptionist — Tax Office

H&R Block, Inc.; Marion (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support our tax professionals. You will greet clients, route inquiries, and help schedule appointments in a friendly, efficient manner.

The role focuses on delivering a positive client experience across in-person, phone, or virtual interactions and requires strong multitasking and organizational skills in a fast-paced franchise environment.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support our tax professionals. You will greet clients, route inquiries, and help schedule appointments in a friendly, efficient manner.

The role focuses on delivering a positive client experience across in-person, phone, or virtual interactions and requires strong multitasking and organizational skills in a fast-paced franchise environment.