Seasonal Client Service Specialist (Receptionist)

H&R Block, Inc.; Streator (IL); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You will ensure excellent service across in-person, phone, and virtual channels while keeping the office organized and welcoming.

This seasonal role emphasizes multitasking, strong customer service, and the ability to work flexible schedules across multiple locations as needed.

Formación

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task across tasks.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested by the client.
• Ensure client needs are met in person, on the phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Conocimientos

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. You will ensure excellent service across in-person, phone, and virtual channels while keeping the office organized and welcoming.

This seasonal role emphasizes multitasking, strong customer service, and the ability to work flexible schedules across multiple locations as needed.