Seasonal Client Service Specialist (Receptionist)

H&R Block, Inc.; Denver (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a positive client experience in a fast-paced office environment.

The successful candidate will be able to multitask, manage time effectively, and use Microsoft Office to support daily operations. Flexibility with location and schedule is preferred to serve clients across multiple sites.

Qualifications

• Experience in a customer service setting.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.
• Excellent phone and client greeting skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Microsoft Office

Phone etiquette

In-person reception

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a positive client experience in a fast-paced office environment.

The successful candidate will be able to multitask, manage time effectively, and use Microsoft Office to support daily operations. Flexibility with location and schedule is preferred to serve clients across multiple sites.