Seasonal Client Service Specialist - Receptionist

H&R Block, Inc.; Montrose (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Montrose, CO is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the face of the office. You will manage client check-in, schedule appointments, and connect clients with the right tax professional.

This in-person role supports daily office operations, scans and organizes documents, and collaborates with tax professionals. Training provided; this position can lead into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team for smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Client service

Communication

Multitasking

Organization

Office software

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

MS Teams

Scheduling systems

Job description

H&R Block, Inc. in Montrose, CO is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the face of the office. You will manage client check-in, schedule appointments, and connect clients with the right tax professional.

This in-person role supports daily office operations, scans and organizes documents, and collaborates with tax professionals. Training provided; this position can lead into tax preparation or office leadership.