Seasonal Client Experience Concierge

H&R Block, Inc.

Woodland Park (CO)

In loco

USD 21.000 - 37.000

Part-time

3 giorni fa

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Descrizione del lavoro

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Colorado. You welcome clients, manage scheduling, support daily office operations, and work with tax professionals in person.

This role offers training and a pathway into tax preparation or office leadership; you will greet clients, answer calls, check-in, organize documents, and maintain a tidy office while ensuring confidentiality.

Competenze

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for professional client interactions.
Ability to multitask and manage competing priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.