Seasonal Client Service Specialist

H&R Block, Inc.; Raceland (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Raceland, LA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help schedule appointments and ensure a warm, efficient visit for every client.

This role emphasizes multitasking, strong organization, and computer proficiency with Microsoft Office to support a fast-paced office. Previous customer-service experience is preferred, and flexibility to work across locations is a plus.

Qualifications

• Experience in customer service required.
• Able to multi-task in a fast-paced environment.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Assist to ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Computer proficiency

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Raceland, LA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help schedule appointments and ensure a warm, efficient visit for every client.

This role emphasizes multitasking, strong organization, and computer proficiency with Microsoft Office to support a fast-paced office. Previous customer-service experience is preferred, and flexibility to work across locations is a plus.